When making a purchase, customers often pay with cash that exceeds the total cost of the items. The cashier must then calculate the change owed to the customer and provide it in the form of bills and coins. Giving change back is an essential part of the retail transaction process, ensuring that customers receive the correct amount of money back.
There are several benefits to giving change back accurately. First, it helps to maintain customer satisfaction. Customers are more likely to return to a store where they have been treated fairly and given the correct change. Second, it prevents losses for the business. If a cashier consistently gives customers too much change, the business will lose money. Conversely, if a cashier gives customers too little change, the customers may become upset and take their business elsewhere.